Here is a link to a full version .pdf of the User Experience Journey Mapping article. You can also find prior articles on my website.
I also wanted to thank my coauthor Julie Webb, a design thinking consultant, facilitator, and coach. She focuses her work in education, leading innovation, organizational development, and systems of professional growth.
I also wanted to thank my coauthor Julie Webb, a design thinking consultant, facilitator, and coach. She focuses her work in education, leading innovation, organizational development, and systems of professional growth.
Cheers... Rob
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